Something as simple as going to the store or even as serious as buying a new house, we need a list. This Punch list is to identify actions or things that need attention, to be deleted or added to as we go through the process.
1. Identifying Need: What are the key action items that will need immediate attention. What is really important for your client, if they are not sure or need to be re-directed that is where your experience comes in.
2. Setting Expectations: Letting your client know what you will be able to accomplish in the first 30 days. Keep in mind Expectations are always changing. That is the management part of being a Social Media Manager. Listening to your client is the MOST IMPORTANT thing that you can do. Since, Social Media is such a new concept to most business owners you will need to define it. Your client may not understand the difference in Social Media Management vs Marketing/Advertising. THERE is a difference! Make sure that you and your client agree on an action plan.
3. Execution of Plan: Set days and time on when an action item(s) will be delivered. It never hurts to check in with your client on set days. Consistency will work in your favor.
Good-Gossip Social Media Management